SHIPPING YOUR DONUM

SHIPPING

Upon placing your order, your products will ship within 24 hours with the exception of weekends. We ship Monday-Friday. Any order placed after 1:00 PM Eastern Time on Friday will not ship until Monday mid-day. A shipping confirmation email including the tracking number will be sent to the email associated with the order as soon as the carrier picks up the item and scans the label. Once shipped, the order will arrive in 2-5 days, depending on your location. If you ordered a Custom Made pair of shoes, the expected shipping time is 8 weeks. We will do our best to make it less than that.

INTERNATIONAL SHIPPING

Occasionally, we are able to ship internationally. If you are outside of the United States, please write to us at info@donushoes.com and we will let you know if your desired products are available for international shipping to your country and the rates of shipping and duties, which will be charged to you. We only use shipping services that are timely and very reliable. Because of this, international shipping is expensive and is paid by the customer. 

For more information please read our full Shipping and Return Policy