SHIPPING
As soon as you complete your purchase, we start the manufacturing process. We have our own factory and make many pairs of shoes per day. Your order will get in line and will take up to 4 weeks to be ready, but in most cases, it is less than that. We will be sending you updates on the status of your order so you can be at ease with your investment at all times.
Once ready or if you purchased from our existing inventory, we ship Monday-Friday. Any order ready or placed after 1:00 PM Eastern Time on Friday will ship on Monday by mid-day. A shipping confirmation email including the tracking number will be sent to the email associated with the order as soon as the carrier picks up the item and scans the label. Once shipped, the order will arrive in 8 days or less, depending on your location.
INTERNATIONAL SHIPPING
Occasionally, we are able to ship internationally. If you are outside of the United States or Canada, please write to us at info@donumshoes.com and we will let you know if your desired products are available for international shipping to your country and the rates of shipping, taxes and duties, which will be charged to you. We only use shipping services that are timely and very reliable. Because of this, international shipping is expensive. If you agree with our quote, we will create a link for you to pay the products, shipping and taxes and we will be glad to start the manufacturing process.
For more information please read our full Shipping and Return Policy